North Carolina Insurance CE

Browse our North Carolina Courses

Are you an approved provider of CE in North Carolina?

Yes. Our North Carolina state approval number is: 13051.

Where can I look up my CE transcript?
How long will it take to have my credits processed?

Most students will have their credits processed the same day on which they complete their final exam. If a course is completed outside of our normal business hours, these credits will be processed on the morning of the next business day. Once your credits have been successfully filed, you will receive a notification email that also contains your Certificate of Completion.

Do I need a proctor during my exam?

No. Self-study final exams do not require a monitor.

What are the requirements for my course's final exam?

Self-study final exams are closed book. Licensees may not refer to the course material while the exam is in progress.

The final exam must be passed with a score of 70 percent or higher to receive credit. Students have unlimited attempts to pass the exam.

Are there filing fees in North Carolina?

A roster fee of $2.05 per credit is required to process course credits in this state. This fee will be added to your order total during checkout and is then sent by us to the state upon completion.

Are there time limits on my course or exam?

No. You may spend as much time with the course material as you feel necessary, and you may come and go from that material as often as you like. There is no time limit on our exams, however all exams must be completed within one sitting. Once started, if an exam is abandoned for any reason you will need to begin that exam from the beginning when you next return.

Do take special note that every course has an expiration date, which is based on both the state approval and your website purchase date. In order to receive credit you must complete the course before that expiration date.

What are the resident CE requirements in North Carolina?

Producers: 24 hours, including 3 hours of ethics, every biennial compliance period.

Adjusters: 24 hours, including 3 hours of ethics, every biennial compliance period.

 

Special Training Education Requirements
   
Flood

All resident licensees that hold a property, personal lines, or adjuster license, and nonresident adjusters with North Carolina CE requirements, must complete 3 hours of flood in their first compliance period and then every other compliance period thereafter (every 4 years).

Long Term Care Partnership

Initial 8-hour training requirement: Before selling, soliciting, or negotiating long-term care partnership products, producers must complete an initial 8-hour state-approved training course.

Ongoing 4-hour training requirement: After completing the initial 8-hour LTCP training requirement, producers must complete a 4 hour follow-up training course every 24-month compliance period following the initial training.

Note: Residents who satisfy the training requirements of another state that are similar to North Carolina's law will be deemed compliant with this requirement only if the insurance company chooses to accept the training completed in another state.

Special License required: Producers must hold a Medicare Supplement/LTC license. The prerequisite to hold this license is the Accident, Health, and Sickness license. Producer must complete 10 hours of pre-licensing LTC/Medicaid education and pass a state examination. A non-resident is exempt from the pre-licensing education and exam, but must apply for the LTC license. To do so, they must be qualified for LTC in their resident state and hold a North Carolina Life & Health License. For more information about this requirement, please review the Long-Term Care Partnership (LTCP) Licensees Frequently Asked Questions from the NC Department of Insurance/Agent Services Division.

What are the non-resident CE requirements in North Carolina?

Producers

  • Nonresident producers are not required to complete the North Carolina CE requirements as long as the producer is in good standing in his or her home state.  If the producer is not in good standing with his or her home state, the North Carolina Department of Insurance will cancel the license.

  • The Department of Insurance will confirm the active home state license status for non-resident insurance producers through the national Producer Database (PDB). Non-resident insurance producer licenses will be continued upon verification of home state license authority. If the non-resident producer’s license is not in good standing in their home state, the non-resident insurance producer’s license will be cancelled in North Carolina and a letter mailed notifying the individual of the license cancellation.

Adjusters

Non-resident adjuster CE requirements vary depending on licensure in your resident state or the state in which you took an exam in order to qualify for your North Carolina non-resident license:

  • If you qualified for licensure in North Carolina because your resident state licenses you for the same type of adjuster license you hold in North Carolina, you simply have to be in good standing in that state. No submission of course credit or fee payment is required. The Department of Insurance will confirm the active license status of non-resident adjusters in their resident state through the National Producer Database (PDB) which is updated on a timely basis by participating state insurance departments. If the non-resident adjuster license is not in good standing in the resident state, the non-resident adjuster license will be cancelled in North Carolina and a cancellation letter will be mailed.
  • If you qualified for licensure in North Carolina because you took the licensing exam in your designated home state (DHS), other than North Carolina, you simply have to be in good standing in your DHS. No submission of course credit or fee payment is required. The Department of Insurance will confirm the active license status of non-resident adjusters in their DHS through the National Producer Database (PDB) which is updated on a timely basis by participating state insurance departments. If the non-resident adjuster license is not in good standing in the DHS, the non-resident adjuster license will be cancelled in North Carolina and a cancellation letter will be mailed.
  • If you qualified for licensure in North Carolina because you adopted North Carolina as your designated home state (DHS) for adjuster licensing purposes by passing the North Carolina Adjuster state examination, you must comply with resident North Carolina CE requirements on a biennial basis, including completion of required Ethics and Flood CE courses.
Special Training Education Requirements
   
Flood

Nonresident adjusters with North Carolina CE requirements must complete 3 hours of flood in their first compliance period and then every other compliance period thereafter (every 4 years).

Long Term Care Partnership

Initial 8-hour training requirement: Before selling, soliciting, or negotiating long-term care partnership products, producers must complete an initial 8-hour state-approved training course.

Ongoing 4-hour training requirement: After completing the initial 8-hour LTCP training requirement, producers must complete a 4 hour follow-up training course every 24-month compliance period following the initial training.

Special License required: A non-resident is exempt from the pre-licensing education and exam, but must apply for the LTC license. To do so, they must be qualified for LTC in their resident state and hold a North Carolina Life & Health License. For more information about this requirement, please review the Long-Term Care Partnership (LTCP) Licensees Frequently Asked Questions from the NC Department of Insurance/Agent Services Division.

When do I need to have my CE completed?

Producers

The license term is every 2 years, based on the last day of the licensee’s birth month. 

  • Licensees who were born in an even-numbered year will be required to complete their CE in even-numbered years. 

  • Licensees who were born in an odd-numbered year will be required to complete their CE in odd-numbered years.

Adjusters

Public Adjusters renew on 3/31 annually.

May I re-take a course for credit that I have already completed successfully?

A course may not be taken for credit more than once within a 2-year license term.

Is there a CE carryover allowance in North Carolina?

Excess credit hours can be carried forward to the next license term. Excess hours in ethics or flood insurance will carry forward as general credit.  Only whole credit hours will be carried forward.

Credit hours that are carried over from a previous compliance period may be taken again in the next compliance period, and will not be considered a duplicate.

Are there any CE exemptions in North Carolina?

As of October 1, 2010, CE exemptions are only issued for military or medical reasons.

CE exemptions based on age (65 years or older), years of continuous licensure (at least 25 years) and professional designation or inactive agent status are no longer issued. Anyone issued this exemption prior to October 1, 2010 will continue to be exempt from the 24-hour requirement and the mandatory hours in ethics and flood (if applicable).

Agents who qualified for the AGE exemption on or before December 31, 2011 were allowed to apply and obtain the exemption.

Military or Medical Exemptions

A licensed insurance producer who is unable to comply with continuing education requirements due to military service or long-term medical disability may request a waiver from the continuing education requirements. To request a waiver, the producer should complete the Request for Medical or Military Waiver form and submit the form to Prometric with the following:

  • Military Service: Deployment orders from the United States Department of Defense
  • Medical Disability: A notarized statement from a licensed physician stating the producer is unable to do the work he/she is licensed to do.

The Request for Medical or Military Waiver form is posted at Prometric (www.prometric.com) or contact them by phone at Prometric at (866)214-3121 to request a copy.

How may I contact the state of North Carolina?
North Carolina Department of Insurance
Phone: 919-807-6800
Fax: 919-715-3794 or 919-715-7352
Website: www.ncdoi.com
 
Mailing Address:
1201 Mail Service Center
 Raleigh, NC 27699-1201
 
Prometric
Phone: 866-241-3121
Fax: 800-735-7977
Email: Pro.ce-services@prometric.com
Web site: www.prometric.com
 
Sircon
Phone: 877-876-4430
Fax: 404-656-0874
Web site: www.sircon.com
Browse our North Carolina Courses

Disclaimer: InsuranceStudy provides this information as a courtesy to individuals who are subject to continuing education (CE) as insurance producers, agents, adjusters and/or brokers. Although reasonable efforts have been made to ensure that the information provided here is accurate and current, neither InsuranceStudy nor its employees warrant or represent that this information is accurate and current. All information is subject to change without notice. We encourage you to contact the relevant licensing body and/or your carrier to find the most up-to-date and personally relevant requirements.