Ethics: A Guidebook for Insurance Agents and Other Financial Services Professionals - CT

Insurance Continuing Education in Connecticut

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12 credit hours

If purchased today, this course must be completed by:
September 30, 2020

Connecticut insurance continuing education requires an impartial third-party proctor be present during your final exam. The proctor cannot be a friend, relative or co-worker of the licensee, nor anyone with a financial interest in the exam result.

This course explores the philosophical background of the concept of “ethics” and applies it to present-day issues like needs analysis, the use of projections/illustrations and replacement policy issues. The text will show how ethical behavior affects relationships with consumers and insurance companies. Throughout the course material, readers will learn to recognize themselves as a “professional” and will learn how professionalism requires ethical behaviors. Ethical practices are examined specifically in the practices of maintaining client’s confidentiality, making sales presentations, and the selling of products and services. At the culmination of the program, the reader is presented with a series of 8 case studies that will exemplify the principles learned throughout the coursework and give the agent an opportunity to examine ethical behaviors of others so they may better apply what is learned to their own actions.


  • Understand the basic concept of ethics.
  • Develop a personal code of ethics that guides core values and responsibility.
  • Examine the responsibilities of an agent to his or her consumers.
  • Help guide agent’s behavior by developing ethical behaviors within the agency.
  • Look at the various relationships affected by an agent’s behaviors.
  • Know the reasons for government oversight to ethical behaviors.
  • Understand the concept of fiduciary duty.
  • Be able to define professionalism.
  • Learn how to maintain and protect client confidentiality.
  • Determine ethical behaviors relating to presentations and illustrations, produce replacement, and sales.
  • Be able to identify behaviors that are considered ethical and unethical.


Exam Details

Need Proctor?Yes
Question Count:75
Passing Grade:70%
Attempts to Pass:Unlimited

Course Details

Course Number:112204
Approved Title:Ethics: A Guidebook for Insurance Agents and Other Financial Services Professionals
Provider Number:13051
Topics Covered:Ethics
Approved Credits
12 credits in LRE - Law, Regulations and Ethics
Program Level:Advanced
Approved by the State of Connecticut Insurance Department for insurance producer continuing education.

Rules for Connecticut Insurance Continuing Education

  • This state allows for course material to be downloaded. Please note that not all courses will have content that is suitable or available for downloading.
  • Exam is closed book.
  • Producers cannot receive CE credit for both a self-study (examination) course and a classroom course based on the same published materials.
  • The state of Connecticut charges an additional fee of $3.75 per course.